I went to Krystal's about 30 minutes ago and when I got home and pulled my food out of the bag I noticed that the napkins were just crammed into the bag so I took them out and I grabbed one that was literally covered in snot. Like somebody just blew their nose with it and put it in the bag. I tried to call them and let them know that my hand was covered in snot left by one of their employees. And they just let the phone ring. The manager on third shift is a really nice guy but his other employees should probably be trained on how to properly distinguish the differences between the trash can and a customers bag of food.
The food wasn't good like it used to be. I had a cheeseburger and the cheese didn't taste like cheese, more like some substitute. Krystal used to be one of my favorite places. So disappointed
The food was decent. My only complaint was that they still have push button cash registers from late 80's/early 90's. That's not necessarily a bad thing...but because they have so many different choices of food options now....when the cashier was taking my order...I chose something that's not a regular option on the register. When I got that selection, it was totally plain, without any condiments. I had to go back to the front register and ask for those condiments (which wouldn't have been an issue, except there were 3 other people in line, with only 1 cashier).
We all know Krystal food, but the staff here exceeded my expectations with be so friendly and making me feel welcome.
Food is fresh and hot. The employees were very nice. The store could have been cleaner and the bathroom was horrible in the woman's.
Krystal is a US Restaurant based in Dayton, Tennessee. Krystal is located at 120 Iowa Ave, Dayton, TN 37321, USA.
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